Italic is a dynamic, fast-paced environment that requires skilled production workers who can provide quality products within short time frames. We are looking for an energetic, team player that is excited and eager to work with state-of-the-art software and equipment at an established print company .

JOB TITLE: Wide Format Printing & Finishing Operator – 2nd 

DEPARTMENT: Wide Format 

REPORTS TO: Production Manager 

DATE AND TERMS: Full-time, Mon-Thurs 2:00pm-11:00pm 

JOB SUMMARY: 

We are looking for aWide Format Printing and Finisher Operator to join our Production department on a 2nd shift. Reporting directly to the Print Production Manager and working alongside the Wide Format Operator, the successful candidate will be responsible for the operation, maintenance, and efficiency of our wide format printers. You will be required to complete daily/weekly printing and finishing in compliance with job specification that meets Italics high quality standards and procedures. 

KEY JOB RESPONSIBILITIES: 

General and Administrative 

• Effectively execute the evening production plan laid out by the 1st shift Wide Format Team, when necessary must be ready to reorganize and pivot to meet deadline changes and updates 
• Communicate effectively with Production Manager, informing and updating them regularly to guarantee that both sales and customer objectives are met 

• Plan and communicate requirements for 1st shift the following day. Share any changes, challenges and roadblocks faced during the 2nd shift 
• Comply with all OHSA safety requirements 
• Comply with Italic’s Covid-19 policy 
• Maintain a clean and organized work environment 

Printing and Finishing Operations 

• Responsible for taking over machine’s mid-day production cycle (handshake maintenance) and end of day routine (EOD maintenance) 
• Submission of files to RIP and file imposition 
• Operating printing equipment, including SwissQ Print Nyala Led, HP Latex 360, Epson Stylus Pro 
• Operating cutting and finishing equipment, such as Zund S3, Trotec Speedy 400, Arkane 65” Laminator, etc. as needed to complete the job 

• Communicate with Service Team and Production Manager to ensure a complete understanding of the job 
• Ensuring customers’ expectations are met in regard to job specifications and quality 

Equipment and Supplies 

• Clean and maintain equipment following maintenance procedures and supplied checklist 

• Understand and perform the troubleshooting procedures on the equipment 
• Ensure press supplies are available and ready to use 
• Maintain an organized inventory of stock and material 

SKILLS AND EXPERIENCE: 

• Previous experience in wide format printing and finishing 
• Ability to follow standards and procedures 
• Ability to multi-task and meet multiple deadlines 
• High school level mathematics – understanding of unit measurement conversion (feet into inches) 
• Strong attention to detail 

• Working as a part of a team in a fast-paced environment 
• Self-motivated and able to work with minimal supervision 
• Problem solving and mechanical ability 
• Must be open and adept at learning new equipment and new technologies 
• Must be available for overtime as needed 

TYPICAL WORKING CONDITIONS AND PHYSICAL DEMANDS: 

• Ability to lift materials up to 50lbs 
• Must be able to work on your feet for majority of work day 
• Working in a loud and busy manufacturing environment 

Italic is a dynamic, fast-paced environment that requires skilled production workers who can provide quality products within short time frames. We are looking for an energetic, team player that is excited and eager to work with state-of-the-art software and equipment at an established print company.

JOB TITLE: Digital Imaging & Finishing Operator

DEPARTMENT: Small Format and Bindery

REPORTS TO: Production Manager

DATE AND TERMS: Full-time

­­­­­­­­­­­­

Italic is a dynamic, fast-paced environment that requires skilled production workers who can provide quality products within short time frames. We are looking for an energetic, team player that is excited and eager to work for an established print company. Our client-driven processes require us to constantly adapt to and learn new technologies.

JOB SUMMARY:

The purpose of this role is to print and finish all small format work as per the job specifications and to ensure the best quality for our clients.

You will be required to work alongside the additional digital imaging operator and lead bindery operator to operate and maintain all small format print and finishing equipment and ensure all work is done in an organized and timely manner.

This role is a vital part of the production cycle. This position requires a high attention to detail and ensures that the imaged and finished product is in alignment to company quality tolerances.

KEY JOB RESPONSIBILITIES:

• Operating small format HP indigo printers (7900) and Konica
• Train and develop co-worker’s skills in small format department
• Prioritize and delegate daily/weekly work
• Ensuring customers’ expectations are met with regard to quality
• Hard proof file creation
• Imposing files and submission of files to the RIP
• Maintenance and upkeep of all digital imaging equipment
• Maintaining an organized inventory of stock and digital imaging equipment consumables
• Ability to troubleshoot technical difficulties and technical service arrangements
• Working with lead bindery operator to complete daily/weekly work when they require help

• Operation of finishing equipment, which includes:
  • Laminating, cutting, scoring, folding, drilling, perfing, round cornering, stitching books, perfect bound books, d-taping, wire-o binding, collating, generic handwork, shrink wrapping, packaging, etc.
• Uphold safe working standards at all times
• Maintain a clean and organized work environment

SKILLS/EXPERIENCE REQUIRED:

• Previous experience in digital printing and bindery
• Ability to follow standards and procedures
• Experience in use of Adobe Creative Suite software
• Ability to multi-task and meet multiple deadlines
• Ability to motivate, encourage productivity and passion
• High school level mathematics

KEY COMPETENCIES:

• Able to lead and mentor co-workers
• Working as a part of a team in a fast-paced environment
• Good communication skills between one-on-one, departmental and full staff discussions
• Able to work with minimal supervision
• Self-motivated and organized
• Problem solving and mechanical ability
• Must be open and adept at learning new equipment and new technologies
• Must be able to maintain flexible work hours and be available for overtime as needed

TYPICAL WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Ability to lift materials up to 50lbs
• Must be able to work on your feet for majority of workday
• Working in a loud and busy manufacturing environment

JOB TITLE:Client Service Coordinator (On-site)

DATE:           Oct 2021                                                         LOCATION:Toronto

DEPARTMENT:                 Administration & Sales              

REPORTS TO:                   Sales & Operations Managers                          

________________________________________________________________

Purpose for this role

This position is a cross departmental role that will focus on providing administrative support to the Sales, Finance and Production departments. They are the administrative task liaison between the client’s expectations and our organization’s response, allowing our account managers the bandwidth to focus on sales.

Job Summary

We empower our Client Service Team to identify and resolve client needs and provide the best possible experience, allowing them to build strong relationships with both new and existing business. This includes generation of print estimating and coordinating, purchasing, customer service, invoicing and, if required, general production support.

Key Job Responsibilities:(include but are not limited to):

Customer Service

• Processing quotes and estimate requests
• Communicate project status and delivery expectations to clients
• Ensure consistent communication approach with clients
• Answer the phone - main line calls – and responding to email
• Qualify walk-in and phone-in new business
• Receive and process credit card payments
• Receive visiting clients and vendors

Print Estimating, Coordinating, and Invoicing

• Gathering and sharing client requirements from job start to finish
• Organizing incoming job details into job manager system to make initial estimate files
• Communicate job details to outside vendors where necessary and input outside costs into active quotes
• Review estimates with sales representatives
• Receiving files and checking them against job specs
• Sending files and issuing Purchase Orders to vendors
• Assisting with pre-press tasks including PDF proofs, variable data merges and assisting clients with basic layout and design tasks
• Coordinate weekly production schedules with production manager to ensure timely and successful delivery of jobs
• Review and close completed dockets for invoicing by Finance
• Assist in maintaining stock inventory and ordering additional job materials as required

On-site Service & Sales Support

As the on-site support contact, you are the go-to person for the sales and service team responsible for:

• Quality Control – be the final eyes on projects before shipping to ensure they align with client’s expectations and meet Italic’s standards
• Sample Management – Organize and own the samples and materials collection, keeping it up to date and respond to requests for samples
• Client Property Owner – receive, document, inventory and measure all client supplied items until released for production/consumption
• Photography – take and send pictures of jobs upon request

General Production Support

When required, all employees assist production with hands-on production tasks which could include:

• Finishing of printing materials (collation, packaging, sorting etc.)
• Shipping & Quality Control

Skills

• Excellent and strategic customer service skills
• Excellent written and verbal communication skills
• Research skills
• Excellent time management skills - ability to work under pressure and meet tight deadlines

Key Competencies

• Flexibly cooperative with a strong sense of responsibility
• Able to work with minimal supervision
• Self-motivated
• Knowledge of printing terminology and print techniques
• Ability to work in a busy and sometimes noisy environment

Education

• Minimum high school or equivalent

Experience

• 2-5 years of relevant working experience

Typical working conditions and physical demands

• Office setting
• Production environment for some duties which may include frequent lifting of materials up to 50lbs

JOB DESCRIPTION

JOB TITLE: Digital Imaging & Finishing Operator

DEPARTMENT: Small Format and Bindery

REPORTS TO: Production Manager

DATE AND TERMS: Full-time

LOCATION: Saint John, NB

­­­­­­­­­­­­

Italic is a dynamic, fast-paced environment that requires skilled production workers who can provide quality products within short time frames. We are looking for an energetic, team player that is excited and eager to work for an established print company. Our client-driven processes require us to constantly adapt to and learn new technologies.

JOB SUMMARY:

The purpose of this role is to print and finish all small format work as per the job specifications and to ensure the best quality for our clients.

You will be required to work alongside the additional digital imaging operator and lead bindery operator to operate and maintain all small format print and finishing equipment and ensure all work is done in an organized and timely manner.

This role is a vital part of the production cycle. This position requires a high attention to detail and ensures that the imaged and finished product is in alignment to company quality tolerances.

KEY JOB RESPONSIBILITIES:

• Operating small format HP Indigo Printing Press (7800)
• Train and develop co-worker’s skills in small format department
• Prioritize and delegate daily/weekly work
• Ensuring customers’ expectations are met with regard to quality
• Hard proof file creation
• Imposing files and submission of files to the RIP
• Maintenance and upkeep of all digital imaging equipment
• Maintaining an organized inventory of stock and digital imaging equipment consumables
• Ability to troubleshoot technical difficulties and technical service arrangements
• Working with lead bindery operator to complete daily/weekly work when they require help

• Operation of finishing equipment, which includes:
  • Laminating, cutting, scoring, folding, drilling, perfing, round cornering, stitching books, perfect bound books, d-taping, wire-o binding, collating, generic handwork, shrink wrapping, packaging, etc.
• Uphold safe working standards at all times
• Maintain a clean and organized work environment

SKILLS/EXPERIENCE REQUIRED:

• Previous experience in digital printing and bindery
• Ability to follow standards and procedures
• Experience in use of Adobe Creative Suite software
• Ability to multi-task and meet multiple deadlines
• Ability to motivate, encourage productivity and passion
• High school level mathematics

KEY COMPETENCIES:

• Able to lead and mentor co-workers
• Working as a part of a team in a fast-paced environment
• Good communication skills between one-on-one, departmental and full staff discussions
• Able to work with minimal supervision
• Ability to work cooperatively with remote employees / locations
• Self-motivated and organized
• Problem solving and mechanical ability
• Must be open and adept at learning new equipment and new technologies
• Must be able to maintain flexible work hours and be available for overtime as needed

TYPICAL WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Ability to lift materials up to 50lbs
• Must be able to work on your feet for majority of workday
• Working in a loud and busy manufacturing environment

Job Description

JOB TITLE:Client Services Representative         STATUS:      Active

DATE:            2021                                                      LOCATION:Saint John, NB

DEPARTMENT:                 Administration & Sales              

REPORTS TO:                   Sales & Operations Managers                          

________________________________________________________________

Purpose for this role

This position is a cross departmental role that will focus on providing administrative support to the Sales, Finance and Production departments. They are the administrative task liaison between the client’s expectations and our organization’s response, allowing our account managers the bandwidth to focus on sales.

Job Summary

We empower our Customer Service Representatives to identify and resolve client needs and provide the best possible experience, allowing them to build strong relationships with both new and existing business. This includes generation of print estimating and coordinating, purchasing, customer service, invoicing and, if required, general production support.

Key Job Responsibilities:(include but are not limited to):

Customer Service

• Processing quotes and estimate requests
• Communicate project status and delivery expectations to clients
• Ensure consistent communication approach with clients
• Answer the phone - main line calls – and responding to email
• Qualify walk-in and phone-in new business
• Receive and process credit card payments
• Receive visiting clients and vendors

Print Estimating, Coordinating, and Invoicing

• Gathering and sharing client requirements from job start to finish
• Organizing incoming job details into job manager system to make initial estimate files
• Communicate job details to outside vendors where necessary and input outside costs into active quotes
• Review estimates with sales representatives
• Receiving files and checking them against job specs
• Sending files and issuing Purchase Orders to vendors
• Assisting with pre-press tasks including PDF proofs, variable data merges and assisting clients with basic layout and design tasks
• Coordinate weekly production schedules with production manager to ensure timely and successful delivery of jobs
• Review and close completed dockets for invoicing by Finance
• Assist in maintaining stock inventory and ordering additional job materials as required

General Production Support

When required, all employees assist production with hands-on production tasks which could include:

• Finishing of printing materials (collation, packaging, sorting etc.)
• Shipping & Quality Control

Skills

• Excellent and strategic customer service skills
• Excellent written and verbal communication skills
• Research skills
• Excellent time management skills - ability to work under pressure and meet tight deadlines

Key Competencies

• Flexibly cooperative with a strong sense of responsibility
• Able to work with minimal supervision
• Ability to work cooperatively with remote employees / locations
• Self-motivated
• Knowledge of printing terminology and print techniques
• Ability to work in a busy and sometimes noisy environment

Education

• Minimum high school or equivalent

Experience

• 2-5 years of relevant working experience

Typical working conditions and physical demands

• Office setting / Remote
• Production environment for some duties which may include frequent lifting of materials up to 50lbs

Job Description

JOB TITLE:UX UI Developer        STATUS:      Active

DATE:            2021                                                      LOCATION:Saint John, NB

DEPARTMENT:                 Administration & Sales              

REPORTS TO:                   Sales & Operations Managers                          

________________________________________________________________

A rare opportunity has opened up in our team and we’re putting the call out to all front-end designers and developers. We’re looking for an individual with design, UI and UX sense that can both design and develop aesthetically pleasing and functional websites.

Applicants need to be self-motivated, but also must be able to work well in a small team environment. We utilize some of the best tools in the industry, and you will have an opportunity to work and grow along side our team in an energetic and supportive environment.

All levels of experience will be considered, but applicants should have at least a moderate level of experience in Adobe Creative Suite. Special consideration will be given to applicants who also possess experience in developing with XMPie, Esko AE, HP Siteflow and Shopify. Traditional print and digital graphic design skills are also an asset.

JOB TITLE:Print Production Designer        STATUS:      Active

DATE:            2021                                                      LOCATION:Canada

DEPARTMENT:                 Administration & Sales              

REPORTS TO:                   Sales & Operations Managers                          

________________________________________________________________

Print Production Designers specialize in the creation of visual designs for printing such as stationery, books, boxes and packaging, and a range of other marketing materials. They conceptualize designs, prepare mockups, and create the final designs for printing. They also ensure that the dimensions and technical specifications are suitable for printing.

• Assisting the sales team in the production of graphic collateral, packaging, display and advertising projects
• Making any final preflight formatting changes to creative assets
• Collecting, processing, checking and uploading final art files for production 
• Should be adept with creative software applications such as Illustrator, InDesign and Photoshop.
• Must have solid knowledge of printing processes, keen attention to detail and troubleshooting skills.
• Production Designer roles can be entry-level, but previous work experience in a print production role may be required.

SKILLS/EXPERIENCE REQUIRED:

• Previous experience in digital printing and bindery
• Ability to follow standards and procedures
• Experience in use of Adobe Creative Suite software
• Ability to multi-task and meet multiple deadlines
• Ability to motivate, encourage productivity and passion
• High school level mathematics

Let us know if you have experience in any of the following:

• Shopify
• Automated Workflow and Preflight
• XMPie
• 3D rendering